BUSINESS TERMS

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place the order. It is strictly prohibited in some countries
purchase (including online ordering), use, possession or distribution of products distributed through elfbarwebshop.sk.
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General terms and conditions of the online store (www.elfbarwebshop.sk)

Article I

Definitions

The website (e-shop) is operated by
Stoneclass s.r.o
Nová Vieska 145 Nová Vieska 94342.
VAT number: SK2122070709
Identification number: 55740936

The seller is Stoneclass s.r.o., registered office: Nová Vieska 145 Nová Vieska 94342

The supplier of the goods and services offered in the e-shop www.elfbarwebshop.sk is a
Stone Class s.r.o

A customer is any e-shop visitor who has placed a binding order through the e-shop.
in application of the law, in particular 102/2014. consumer is a natural person who
the conclusion and fulfillment of the consumer contract does not take place within the scope of your business activity, employment or occupation
.

An e-shop is a publicly available computer system located on the Internet that makes it possible
remote ordering of goods and services via electronic means.

Goods or services are all products published on the pages of the e-shop that can be ordered
(it has a fixed price and it is not zero).

The customer fully accepts electronic communication, especially through the e-shop, by e-mail,
as well as by phone, as long as it is indisputable that with the seller
the buyer or the person authorized by him communicates.

For a relationship between the seller and the buyer that is not electronic,
was created with a remote device and which does not qualify as a connection between the information society-related service provider and it
between users of information society-related services, these general terms and conditions only
to the extent necessary consistent with the law and the logical disposition of the case unless
they did not agree on anything else.

The reservation request is a certain one from the current offer published on the pages of the seller’s e-shop
means the non-legally binding and time-limited seizure of available (ie “in stock”) goods
, only with the possibility of receiving and paying. in person at the point of sale,
which does not result in an order and the buyer is not obligated to
to purchase or receive reserved goods in another way, if you choose the “in-person in the store – reservation” method. transport
goods”. The reservation request can be submitted several times. For sale free of charge and for a limited time
preserves the goods seized in this way for the customer at the point of sale
without requesting the acceptance of the reservation (no negotiation or conclusion of the transaction) which the buyer
provides for consideration of the purchase of the seized goods. The buyer
you have the right to cancel the reservation at any time if you are unable to do so
or keep the goods at the point of sale. The reservation will be canceled automatically
, if the reservation period expires in vain. The entire business (incl
execution of a legally binding offer for the purchase of seized goods by the buyer, its acceptance by the seller, payment and

receipt of seized goods) only in person, at the point of sale (the so-called
takes place in a “stone warehouse”).

Article II

The price

All indicated prices of goods and services are final and include 20% VAT.

The seller is bound by the price indicated on the e-shop page at the time of purchase.

The prices of the range offered in the e-shop may differ
from the assortment prices valid at the seller’s point of sale.

Article III

A command

1. The order is created by confirming the order process in the e-shop for the goods or services
by selecting it for the buyer, including the complete filling and sending of the order form
to the seller. In order to process the order correctly and properly, it is necessary to fill in the data required for the order,
and choosing delivery and payment options for ordered goods or services.
2. By sending the order, the customer accepts the price of the ordered goods and services. By sending it to him
the order becomes binding on the buyer, i.e. a proposal to conclude a sales contract by the seller

.
3. After sending the order by e-mail, an information notice is generated and sent to the customer
that the customer’s order was sent to the seller for processing by the e-shop.
This email is not a confirmation of the goods par. artk 5.
4. In the event that the customer is asked to pay an advance or an advance, or
they choose payment by transfer to the account, i.e. any other payment method for which
money is transferred through the delivery of goods or the provision of services, he is obliged to do so. payment within the deadline
supplier. In the event that the payment is not credited to the supplier’s account within the deadline,
failure of the seller to pay the buyer in advance
or you can cancel the order due to failure to pay the advance payment.
5. Confirmation of the order creates a sales contract, which
it can only be amended or supplemented based on the mutual agreement of the buyer and the seller, if it is a law or other law
does not provide otherwise. Confirmation of the order by the seller is an electronic message from the seller,
sent to the customer’s e-mail address or by sending a short text message
to the customer’s mobile phone number, which the customer indicated in his order, and what it is
scope, acceptance of the customer’s order is indisputable. The seller’s electronic message which
not confirm, reject or reject the customer’s order or otherwise accept it
rejection of the customer’s order.
6. If the seller does not know the order or part of it within the order processing deadline
perform with maximum support, e.g. because the goods are not manufactured, they are not available
at the manufacturer or at the supplier’s external location. in the warehouse, the manufacturer made such essential changes that
the fulfillment of the order is not possible or due to force majeure the seller may cancel the order p
which informs the customer. The seller has the right to cancel the order if the buyer
you have provided misleading, unverifiable data in the order, e.g
you have provided an incorrect email address, telephone contact number or an incorrect or non-existent address. If the buyer
has paid an advance payment, the seller is obliged to return it to him within 14 days in case of cancellation or cancellation order
.

7. In the event that the buyer seizes the goods, in that case no binding valid order is created, and
does not propose to enter into a sales contract. The seller informs the buyer about the possibility of taking over the seized goods
, which reservation is valid for 3 working days and from then on
starts from notification by e-mail or SMS, and if it is not received within the deadline,
the reservation expires. The buyer has the option to modify any item of the reservation, or
to refuse, even partially. In this case, ownership is momentarily transferred to the buyer
as consideration for the goods, and the contract is created only with the purchase itself in the selling store.

Article IV

Payment terms

1. You can pay for goods and services in the e-shop in the following ways:
1/1. cash on delivery payment (you pay directly to the courier upon receipt of the goods)
1/2. cash payment upon personal collection in the store – goods reservation
1/3. payment based on an advance invoice – in advance, the goods are paid for
after receipt of the amount on our account
1/4. payment based on an invoice with the due date indicated on the invoice

1/5. Payment by card payment
2. Additional fees for each payment method are defined in Art. Present general business
conditions VI.
3. The seller can provide the buyer with discounted options:
3/1. repeat purchase discount,
3/2. discount based on a one-time discount coupon,
4. Discounts cannot be combined.

Article V

Delivery conditions

1. The seller is obliged to send the goods to the buyer within 30 days of the creation of the order, if
it was not agreed otherwise, or a longer delivery period was not specified for the goods.
2. If the goods are in stock, we will deliver them as soon as possible according to capacity.
3. If the order contains several goods and services and some of them are not in stock, then
we will inform the customer about the possibility of partial delivery.
4. Together with the goods, the customer receives an invoice (tax receipt), instructions, and
send other documents related to the goods or services to the manufacturer.
5. At the place of performance, where the goods are delivered.
6. The seller delivers to the buyer

It is implemented through Packeta

Article VI.

Shipping fees, packaging and payment options

1. When paying to a bank account based on an advance account or via payment methods
We charge a fee for delivery to the territory of the Slovak Republic:
1/1. Postage is 4 euros.
1/2. The seller can agree with the buyer in a different way from the (above-mentioned) standard
about the process of sending the goods or services, as well as the price of these services.
1/3. The seller can send the immediately available goods to the buyer and additionally deliver the remaining part of the order within the legal deadline, provided, however, that the buyer is not charged additional postage
not burdened.
in the order.

Article VII.

Transfer of ownership

1. Ownership is transferred from the seller to the buyer upon receipt of the goods from the seller or carrier
.

Article VIII

Termination of the sales contract

1. The Buyer has the right to withdraw from the ordered goods or services within 24 hours from the conclusion of the sales contract,
to order, according to individual consumer needs
or in the case of goods made specifically for a consumer, there is no cancellation fee.

Article IX

The right of the consumer to return the goods without reason and without instructions from the consumer

1. Based on Act no. 102/2014 Coll. on consumer protection when selling goods or
provision of services on the basis of a contract concluded at a distance or a contract concluded outside
of the seller’s premises and on the amendment of certain laws (hereinafter referred to as
“Law”) according to the provisions of § 7 et seq. the right to withdraw from the purchase contract within 14 calendar days
days from the day of taking over the goods, if the seller has fulfilled the information obligations according to this law, for
in other cases, para. 2 or 3 of the Act. If the subject of the purchase contract is the delivery of goods,
the consumer has the right to withdraw from the contract even before the delivery of the goods.
2. If the consumer wants to use this right, he is obliged to personally withdraw from the purchase contract in writing
deliver at the latest on the last day of the specified period to the seller’s contact address during his
operating hours or submit this withdrawal by mail on the last day at the latest
deadlines to the address given in the contacts, or such exercise of the right can be exercised
also in the form of writing on another durable medium. The consumer is obliged after notification of withdrawal from
of the contract to send or personally deliver the subject of the contract from which he withdraws together with everything
documentation – e.g. the original invoice, instructions and other documentation for the goods that was given to him
delivered together with the goods, but no later than 14 days from the date of withdrawal (§10, paragraph 1 of the Act).
We recommend buyers to make a copy of the invoice for their own use and send the goods
registered and as an insured shipment. You can use the following form to withdraw from the contract:
Withdrawals from the purchase contract, in which it is necessary to fill in the minimum data marked with “*” –
star.

3. Do not send the goods to us on cash on delivery, the shipment will not be accepted.
4. The operator of the e-shop will return the payment made for the goods / service, including the costs of transport in
within the meaning of para. §9 par. 3) Act no. 102/2014 Coll. as well as costs demonstrably spent on
ordering goods within 14 days from the date of delivery of withdrawal from the contract, but does not have to return the money
before the goods are delivered to him or the consumer does not prove that the goods have been sent, this does not apply in the case of
the seller suggested that he pick up the goods himself.
5. The cost of returning the goods is borne by the consumer.
6. The right to withdraw from the contract does not apply to goods and services defined in §7 par. 6
letter a) to l) of Act no. 102/2014. z.z. Note on point 6. – these include, for example, goods
made on the basis of consumer requirements, goods that are not possible for hygienic reasons

return if it was packed and this packaging was broken, sell records if their protective packaging was broken
and the like, the current wording being available in the applicable law referred to in this point.
7. The consumer bears any reduction in the value of the goods that was caused by its use over
the framework necessary to determine the functionality and properties of the goods.

Article X.

Rights and obligations of the contracting parties

1. The seller and the buyer are considered to be contractual parties.
2. The buyer is obliged to:
2/1. take over the ordered goods, this does not affect the right to withdraw from the contract,
2/2. pay the agreed remuneration for the goods or services to the seller,
2/3. check the integrity of the package or and the goods themselves when they are received.
3. The seller is obliged to:
3/1. deliver goods to the customer in the required quality, quantity and at the agreed price,
3/2. ensure that the offered goods comply with the legal regulations in force in the Slovak Republic,
3/3. together with the goods or additionally send the customer all the documents related to the goods such as for example
invoice for the goods, claim form, user manual in the codified form of the Slovak language.

Article XI.

Privacy

1. Personal data are processed in accordance with Act no. 18/2018 Coll. on the protection of personal data v
wording of later regulations.

2. The operator does not provide the buyer’s personal data to a third party, except for the selected carrier
the company that ensures the delivery of goods or services, or state authorities in the case
controls, or to an intermediary based on a mutual agreement concluded in accordance with the Act
no. 18/2018 Coll.

3. The operator is obliged to secure personal data before they are made available to unauthorized persons
persons, by adopting appropriate technical and organizational measures. Also all employees
of the operator are obliged to observe confidentiality in relation to personal data.
4. The person concerned has the rights defined in accordance with section § 19 et seq. Act no. 18/2018 Coll. about protection
personal data as amended, specifically:
4/1. the right to information, which is fulfilled by this content and business conditions,
4/2 the right to request access to personal data concerning the person concerned – § 21 of the Act consists
in your right to demand in what way and for what purposes your data is processed, while this
you can address the request to the contact e-mail.,
4/3. the right to correct personal data – § 22 of the Act allows you to correct personal data, if any
out of date
4/4. you can use the right to delete personal data – § 23 of the Act if you are not interested in
the operator continued to process personal data,
4/5. the right to limit the processing of personal data – § 24 of the Act applies in the event that
you believe that personal data has been processed in violation of the law,
4/6. the right to object to the processing of personal data – § 27 of the Act,
4/7. the right to portability of personal data,

4/8. the right to submit a complaint to the supervisory authority in relation to processed personal data.
5. The operator obtains the following personal data from the buyer: title, first name, last name, address,
delivery address, billing address, telephone number, e-mail address. ……which are processed
for the purpose of correct processing of your order. These personal data are stored for 10
years for archiving purposes. Personal data is processed as part of the processing of the order
for the purpose of issuing invoices, issuing warehouse (delivery) notes, securing transport as well
accounting.
6. These sites record your IP address, information about the time and how much time you spend viewing them
pages and information about which pages you come to us from. Cookies are text files that are
stored on your computer and are also used to measure site traffic and personalization
page views and thanks to these files we can offer you better content. Hence these
we perceive the files as our legitimate interest. Some cookies are files of third parties, e.g.
Youtube, Google and the like.
7. You can delete cookies at any time or set their collection directly in the settings
internet browser. If you want to refuse the collection of cookies, set it in yours
internet browser.

8. If the buyer agreed to the processing of personal data in the e-shop for the purposes of e-mail marketing,
agreed to send e-mail messages to the contact e-mail address.
9. Personal data for e-mail marketing purposes in the scope of first and last name, e-mail address are
provided for a period of five years. These personal data are not provided to third parties.
10. The buyer can revoke his consent at any time by sending a Revocation with personal data processing
data, while we delete these immediately. Logging out is also possible by unchecking the box
in the user’s user account (if the buyer has requested the creation of a user account). From our side
We will no longer use the personal data you provide for email marketing purposes.
11. If the buyer agreed to the processing of personal data in the e-shop for the purposes of SMS marketing, he agreed
with sending SMS messages to a contact phone number.
12. Personal data for SMS marketing purposes in the scope of name and surname, telephone number are
provided for a period of five years.
13. The buyer can revoke his consent at any time by sending a Revocation with personal data processing
data, while we delete these immediately. Logging out is also possible by unchecking the box
in the user’s user account (if the buyer has requested the creation of a user account). From our side
We will no longer use the personal data you provide for email marketing purposes.

Article XII.

Compensation for damage in the event of non-acceptance of the goods

1. The seller has the right to compensation for damages (according to § 420 et seq. of the Civil Code), in
in case the buyer ordered goods that he did not cancel or did not withdraw from the contract and at the same time from
the carrier did not take over the goods or after the seller’s request in the case of personal collection
he did not take over the goods within the specified collection period. By this action, the buyer violated his stated obligation
in Art. X point 2 letter a), according to which the buyer is obliged to take over the ordered goods.
2. When determining the amount of compensation for damages, the seller takes into account primarily transport costs and s
associated fees in the case of sending the goods, costs associated with packaging, shipping and
administration of the order as well as all other costs incurred by him with the realization of the subject
orders and at the same time has the right to charge the lost profit.

3. The seller has the right not to exercise the right to compensation for damages or to exercise this right only from
parts.

Article XIII.

Final provisions

1. The seller reserves the right to amend these general terms and conditions and
complaint conditions even without prior notice to the buyer. In case of change
general business conditions or complaint conditions, the entire purchase process is governed
through those general terms and conditions that were valid at the time of dispatch
orders by buyers and these are accessible on the seller’s website.
2. Complaints are an integral part of these general terms and conditions
conditions.
3. By sending the order, the buyer has read the general business terms and conditions as well as the complaint terms
conditions.

4. These general business conditions and complaint conditions are available at the headquarters of the company k
for inspection by the buyer, as well as published on the website of the e-shop.
5. If the consumer is not satisfied with the way in which the seller handled his complaint or
if he believes that the seller has violated his rights, he has the opportunity to contact the seller o
by requesting correction. If the seller responds negatively to the request for correction or does not respond to it
within 30 days from the date of its dispatch, the consumer has, pursuant to § 12 of Act no. 391/2015 Coll. about
alternative resolution of consumer disputes and the right to file amendments to certain laws
a proposal to start an alternative resolution of your dispute. To the relevant entity for an alternative solution
of consumer disputes with the e-shop operator is the Slovak Trade Inspection (www.soi.sk)
or another relevant authorized legal entity registered in the list of alternative solution entities
disputes led by the Ministry of Economy of the Slovak Republic
(https://www.mhsr.sk/obchod/ochrana-spotrebitela/alternativne-riesenie-spotrebitelskych-sporov-
1/list-of-subjects-of-alternative-resolution-of-consumer-disputes-1), while the consumer has
the right to choose which of the listed entities of alternative resolution of consumer disputes
reverse. At the same time, the consumer can use his dispute to submit a proposal for an alternative resolution
online dispute resolution platform available at http://ec.europa.eu/consumers/odr/.

The consumer can find out about the fees of the offer on the website of the subject of the alternative dispute resolution.
6. In these general terms and conditions, or in their inseparable parts
(in its appendices) the relevant provisions for otherwise unregulated relationships, primarily the 2001/2013 40/1964 Coll.
Act No. Act 250/2007. Act 102/2014. Act 18/2018. 22/2004 Coll. how
is also a law. 513/1991 Coll.
7. In the event of concluding a new contract with the customer on different terms
the conditions listed in the contract take precedence over the general contract conditions.
8. These general terms and conditions, including their integral part,
They will enter into force on October 15, 2022.